< a href=" ">Chat with us, powered by < a href="https://www.livechatinc.com/?welcome" rel="noopener" target="_blank">LiveChat
Welcome to our company!!!
AFTER-SALE SERVICE:

+86-0769-85120337
+86-13602348603

E-MAIL:
You are here: Home » FAQ

FAQ

  • Q What should I do if I receive the goods and find that there is a large amount of damage?

    A It is our duty to pay full responsibility and ensure that the goods are delivered to you in good condition. It is recommended that before signing, first check the goods, find the damage, directly reject, we will investigate the responsibility of the logistics company, and also facilitate the timely replenishment to you.
    In the later period, we found the quality problem, with 15 days as the deadline, within 15 days, contact customer service to replenish the goods, and damage us unconditionally; over 15 days, the two sides negotiated to solve the problem.
  • Q What is the unit price?

    A The same product, different materials, processes, sizes, unit price will be different, accurate price consultation customer service quotation.
  • Q Is The Fulfillment Service Logo On The Boxes?

    A No. Our corrugated boxes are blank and do not contain any EFS branding. The shipping labels are addressed with our client's name.
  • Q What About The Shipping Way?

    A

    Couriers, TNT, DHL, FEDEX, UPS, etc
    Air transportation,Sea shipping. 

    You can choose the one you like!

    EECA SHIPPING PACKAGING
  • Q How To Send Sample To Us?

    A By Couries DHL,FEDEX,TNT,UPS,EMS etc
  • Q Hong Long Is The Shipping Time?

    A If ship by express,alway is 3-5days.
    if ship by sea,it depend on the port,you could send us a inquiry,then we could tell you  shipping time.
     
  • Q How To Ship Them?

    A Couriers, TNT, DHL, FEDEX, UPS, etc
    Air transportation,Sea shipping.You can choose the one you like.
    图片13
    EECA SHIPPING PACKAGING



  • Q What Type Of Security Do You Provide At Your Warehouse?

    A Our warehouse is equipped with security cameras, access badge entry, fire suppression, pest control, and 24/7 alarm monitoring.
  • Q Can You Manufacture Boxes To My Specific Requirements?

    A We are able to custom manufacture boxes. In many cases there is a set up cost involved. To find out more about how we can help you create your unique packaging request. Please send email to us.
    Or subscribe to our social account and update it in real time.

    Facebookhttps://www.facebook.com/Eeca.Packing.Printing/
    Instagram: eecapackaging
  • Q What Is The Difference Between Kraft, Standard White, And Dreamcoat™?

    A Kraft (brown) and Standard White are both matte. Premium, clay-coated Dreamcoat™ produces a lovely glossy sheen on the printed areas, while leaving unprinted areas matte for a striking contrast. Both Standard White and Dreamcoat™ are white on the inside and out. All are the same weight.
  • Q Don't Know What Color Is Right For Your Product?

    A
    Don't know what color is right for your product?

     EECA PANTONE SOLID COATED

      More color choices can download the PDF document viewing.

     https://drive.google.com/file/d/0BxKa65tQnIxocGdTMDZYa2xhSjg/view?usp=sharing

    图片8图片9图片12图片11
    More color choices can download the PDF document viewing.
        Kindly contact us for more color chart.

  • Q Selection Of Paper Packaging Materials Should Pay Attention To What Issues?

    A (1) select the material of the blank part and deposit to cover part of the Visual effects echo the contents of the corresponding material material installed to protect fragile items, structural strength to withstand the weight of the goods, hygiene requirements and does not pollute the contents.                       
    (2) choose the economical and environmental requirements of materials.                       
    (3) selected material should meet the performance requirements for printing press on the substrate of printability. 

  • Q Can A Product Use Both Four-Color Printing And Spot Color Printing?

    A     If a product of the screen in both the color level of the screen, there are large areas of background, the color level of the screen part can be used four-color printing, and large area background color can be used to print. The benefits of this is: four-color printing part of the control by the field density can make the screen to be properly restored, the background part of the appropriate increase in the amount of ink can be obtained by the ink uniform and thick visual effects. This method is often used in the production of high-end packaging products and stamps. But because of the increase in the number of colors, but also makes the cost of printing plate.
  • Q Do You Offer "Green" Packaging?

    A Each of our boxes is made of recycled cardboard. We also use recycled paper as our primary filler.
  • Q Why Do Samples?

    A 1. Examination of pre-press production quality, providing parameters for pre-press.  By examining the proofing know graphic layout specifications, graphic content, positioning alignment is correct, page colors, levels of inspection, gray balance and so on whether met quality requirements; while providing color for pre-press operations, gray balance, dot value and other parameters. 
     
    2.To provide proof. Customer proofs predicting quality standards in print quality results confirm the official printed and signed acceptance.  Customer signature of proof as between producers and customers to the agreement reached that the print quality. 
     
    3. Provide criteria for printing proofs. Printing to the proofing standard for print production and testing of print quality.
  • Q What Is The Role Of Packaging?

    A 1. The protection function
     
    Packaging's basic function, damaged packaging can make goods from all external forces. As a commodity, after repeated circulation, before walking into a store or other places, eventually into the hands of consumers. During this period, require loading and unloading, transport, storage, display, marketing and so on. In the process of storage and transportation, many external factors, such as impact, moisture, light, gas, factors such as bacteria, are threats to the safety of goods.
    Therefore, the packaging of goods for goods is very important.
     
    2. convenience
     
    Product packaging helps to use, carry, store, etc. A good piece of packaging, consumers can bring a wide range of facilities, so that closer relations between commodity and consumer, increasing consumers ' purchasing desire, commodity trust, promote communication between consumers and businesses.

  • Q Who Is EECA?

    A EECA is the registered business name of Dongguan EECA Environmental Technology Co., Ltd.,with 21 years abundant experience specialize in designing, manufacturing, developing and selling various high quality and ecofriendly packaging bags and boxes.
  • Q What Are Your Office Hours?

    A You can reach us between the hours of 8:30 A. M. and 6:00 P. M. GTM+8, Monday to Friday, except holidays. Phone: 0086-769-85720234 / 85249263
  • Q What Is The Difference Between Coated Paper And Specialty Paper?

    A    Coated paper with high smoothness, good gloss, high fidelity printing effect, suitable for a variety of business types of business cards, posters, pictures and other printing.
        Special paper there are many kinds of most patterns and texture is more significant,  each type of special paper for the printing effect is not the same, but the price is often higher than the coated paper.
     

  • Q In Online And See Many Pictures With You, Why Are Prices Lower Than Yours?

    A    Because the manufacturers are different, different material selection, work is different, so there will be differences, there is no comparable, there is no point. 
       Internet market has a lot of defects at low prices goods seized market situation, believe that quality is the first, the same price than quality, the same quality than price, we always pursue--the lowest price, best quality, fast speed and best service.

 EECA packaging printing Co. Ltd.,

CATEGORIES

NAVIGATION

CONTACT INFO

 Sally Yuan
 sally@eeca-group.com
 +86-0769-85120337
     +86-13602348603
 Add: No 3,Road 2,Second Industrial Zone Jiumenzhai HumenTown,Dongguan City,Guangdong Province,523900,CN

SUBSCRIBE

Be the first to know about our lastest products.
 EECA packaging printing Co. Ltd.,